Which of the following threats commonly relies on DNS poisoning and spoofing to exploit an unknowing victim?

• A.Rainbow tables
• B.Zero-day attacks
• C.Man-in-the-middle
• D.Phishing
• E.Brute force

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A user is experiencing a problem with print jobs getting stuck in the queue. The technician attempts to stop the print jobs but the printer is not responding via GUI from the workstation.
The printer was added via the company print server earlier in the day and is the only printer installed.
Which of the following command line tools should the technician use on the print server'? (Select TWO)

• A.net start spooler
• B.taskkill /s
• C.tasklist /s
• D.net stop spooler
• E.net stop server
• F.net start server

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A Microsoft application will not open when a user clicks on it. Instead, the following error message pops up: This application has crashed. Would you like to send an error report to Microsoft?
Which of the following should the user try FIRST

• A.Uninstall the program alter saving any associated data and reinstall the program.
• B.Open the application with administrative privileges.
• C.Reboot the computer into sate mode and try to open the program.
• D.Open a run command and then type the application name.

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A technician has been dispatched to resolve a malware problem on a user's workstation. The antivirus program discovered several hundred potential malware items on the workstation and removed them successfully. The technician decides to schedule daily scans on the system, enables System Restore, and creates a restore point.
Which of the following should the technician do NEXT?

• A.Run the scan again to ensure all malware has been removed
• B.Quarantine the infected workstation from the network
• C.Install all of the latest Windows Updates to patch the system
• D.Educate the user on safe browsing practices

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A technician is repairing a computer.
Which of the following should the technician do to protect the computer from accidental voltage spikes?

• A.Practice electrical fire safety.
• B.Remove any jewelry.
• C.Connect a proper ESD strap.
• D.Clean tools properly before use.

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