Which of the following failed components will cause an accordion jam in the fuser?

• A.Ball bearing
• B.Thermistor
• C.Halogen lamps
• D.Pawls

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Which of the following is the process in which an original document is placed on the platen glass and read?

• A.Charging
• B.Transferring
• C.Scanning
• D.Printing

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Which of the following describes the purpose of the lens?

• A.To allow consistent duplex scanning
• B.To allow inversion of the original image
• C.To reduce paper jamming
• D.To convey the image to the CCD

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A customer was experiencing printing issues while printing to their MFD and determined it was related to their driver. They uninstalled and reinstalled the driver, by deleted the MFD driver icon from their OS printer folder and reinstal ed the driver. They are still experiencing the same printing issues. Which of the following should the customer have done?

• A.Use the manufacturers uninstall procedure before reinstalling.
• B.Install the latest driver over the original drive without uninstalling.
• C.Reboot the MFD after deleting the MFD driver icon.
• D.Reboot the PC after deleting the MFD driver icon.

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Which of the following is required in order for the primary charging process to fully charge the surface of the photoconductor?

• A.The photoconductor must be in contact with the cleaning blade.
• B.The charging corona/roller must have continuity to device ground.
• C.The photoconductor must have continuity with device ground.
• D.The developing spacer rollers must be in contact with the photoconductor.

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