A latent image is created on the photoconductor by:

• A.the laser charging the appropriate areas.
• B.the laser discharging the appropriate areas.
• C.toner being applied by the developer unit.
• D.the transfer roller.

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On a multimeter, which of the following color is ground associated with?

• A.Yellow
• B.Black
• C.White
• D.Red

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When a customer can print a test page from the driver properties page, which of the following would be true?

• A.The print driver is loaded correctly.
• B.All prints will come out correctly.
• C.The printer can use all the options set on the driver.
• D.The firmware is correctly configured.

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A user experiences an error message when printing a document from a spreadsheet application, indicating the document cannot be printed. Another file using the same application can be printed successfully. Which of the following is the MOST likely cause of the problem?

• A.The printer
• B.The print driver
• C.The file
• D.The application

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Which of the following would result in having no dial tone? (Select THREE).

• A.Fax or Multi-Function unit turned off
• B.Faulty Fax/Modem Card
• C.RJ-11 line plugged into a digital outlet
• D.Telephone line unplugged
• E.Faulty HVPS
• F.Toner cartridge empty in fax unit

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