Which of the following are examples of a physical port? (Select TWO).

• A.SCSI
• B.LDAP
• C.USB
• D.SMB
• E.PCI

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Which of the following sensors would indicate a mis-feed in the fuser unit?

• A.Media Size Sensor
• B.Registration Sensor
• C.Exit Sensor
• D.Paper Width Sensor

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A customer has a document that was formatted for large size media but needs to print the document in a smaller size. In which of the following would this adjustment occur?

• A.Scan Driver
• B.Printer Driver
• C.Device control panel
• D.Web interface

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Which of the following should a technician check to determine the version of print driver being used?

• A.In the manufacturer's documentation
• B.In the print driver ports tab
• C.In the properties of the print driver
• D.In the device firmware properties

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Which of the fol owing would be the MOST important items to consider when a technician is trying to troubleshoot a service error code and is calling technical support for assistance? (Select TWO).

• A.Cal from the device location
• B.Ask probing questions
• C.Appropriate reference material
• D.An assisting technician in the room
• E.Primary user present

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