A customer is trying to import guides and a definition file from another interface and receives an error: "The response node cannot be added as it would exceed the maximum amount of 2048 response nodes the guide can have.
What action must betaken to fix this?

• A.Navigate to one of the superior nodes and remove most of the nodes, keeping the same unique identifier.
• B.Make sure the guide definition file does not include anyhash value while importing it.
• C.Increase the maximum number of response nodes in the configuration.
• D.Make sure guided assistance is enabled in another interface.

Comment: *

Name: *

Email: *

Verification: *

In a contact center setup, there are certain custom objects, such as Asset Repair records, that the contact center agents should be able to update only when the supervisor creates a record for them. The contact center agents should not beallowed to perform creation and deletion operations.
How can this be done?

• A.by creating the Contact Center Agents profile and under the Permissions > Custom Object tab, selecting appropriate permissions for the custom object
• B.by creating the Contact Center Agents profile and under Permissions > Service tab, selecting appropriate permissions for the custom object
• C.by configuring settings at the time of creation of the custom object
• D.by creating the Contact CenterAgents profile and under Analytics, selecting relevant permissions so that the appropriate reports on the navigation pane will have the necessary actions

Comment: *

Name: *

Email: *

Verification: *

Which two types of joins are available in analytics?

• A.Inner
• B.Internal
• C.Peripheral
• D.Intersection
• E.Outer LTD) External

Comment: *

Name: *

Email: *

Verification: *

Which three actions can a guide branch out to?

• A.Inserting another guide
• B.Calling a URL
• C.Calling an add-in
• D.Creating anincident
• E.Firing a named event

Comment: *

Name: *

Email: *

Verification: *

Which three events are available with theJavaScript API?

• A.enclose ()
• B.onbeforesave ()
• C.onrefresh()
• D.onsaveclose ()
• E.ondataupdated()
• F.aftersave()

Comment: *

Name: *

Email: *

Verification: *