If a profile does not have access to an application, that profile will also not have access to the tabs and objects of that application

• A.True
• B.False

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Which is a capability of the new Service Cloud console?

• A.It preserves the context of calls using primary tabs and subtabs.
• B.It provides data visibility by combining a list view and related records on one screen.
• C.It allows agents to view key record information in the highlights panel.
• D.It allows agents to take notes in an interaction log while in a call.
• E.It allows access to data by opening each record in a new window.

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A user responsible for managing and creating campaigns is unable to create a new campaign, although the user's profile has the "Create" profile permission for Campaigns.
How should an administrator grant the correct access to the user?

• A.Grant the user delegated administration rights to campaigns.
• B.Assign the user to the standard Marketing User profile.
• C.Select the Marketing User checkbox on the user record.
• D.Create a campaign sharing rule grant access to the user.

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A _________ defines a collection of settings and permissions that determines what users can see in the user interface, and what they can do.

• A.Role
• B.Chatter feed
• C.Profile
• D.Company Profile

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The Account owner, Opportunity Owners and case owners:

• A.Has to be the same user
• B.Has to be from the Same Profile
• C.Has to be from the same Role
• D.Can be different Users

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