Cloud Kicks leadership wants to use custom code for functionality that can easily be created declaratively in Sates Cloud. The business analyst (BA) has been asked to advise leadership on how these approaches impact their solution options.
What is one of the BA's strongest arguments for using configuration over code?

• A.Configuration allows for any level of complexity.
• B.Configuration provides faster speed to market.
• C.Configuration leverages multiple programming languages.

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Universal Containers recently kicked off a project to build an Experience Cloud solution for partners. Partners need to upload their monthly sales reports to this account portal.
Which option should the business analyst use as the functional requirement specification?

• A.Partners need to submit monthly sales reports.
• B.The portal should allow for partners to upload monthly sales reports.
• C.The portal should allow for partners to access monthly sales reports.

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Universal Containers has asked a business analyst (BA) to create a process map indicating how it is using Marketing Cloud to manage its campaigns. In a process map that uses Universal Process Notation (UPN), the BA has marked each activity box with a resource.
What does an activity box marked "C Customer' mean?

• A.The customer should be responsible.
• B.The customer should be consulted.
• C.The customer should be informed.

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As a part of discovery, the business analyst (BA) at Universal Containers is trying to understand how Salesforce was implemented.
What should the BA utilize to help uncover any technical constraints or potential problems in a Salesforce implementation?

• A.Setup Audit Trail
• B.Salesforce Optimizer
• C.Reports and Dashboards

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After reviewing a technical demo, the Northern Trail Outfitters sales leadership team wants to mate adjustments to the original requirements around Sales Cloud opportunity management.
What should the business analyst do to manage the requested changes?

• A.Update the change management document and user acceptance testing plans.
• B.Update the gap analysis document and scope statement specification.
• C.Update the change request log and draft a new user story.

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