When a qualified lead is converted, what happens to its related records?

• A.Records from custom objects are attached to the resulting contact, account, and opportunity records.
• B.Open activities only are attached to the resulting contact, account, and opportunity records.
• C.All activities are attached to the resulting contact, account, and opportunity records.
• D.Campaign history is attached to the resulting contact, account, and opportunity records.

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Cloud Kicks is working on a rebrand. In which two areas of the Salesforce mobile app can a Platform Administrator customize the branding?

• A.App header color
• B.Record background color
• C.Loading page logo
• D.Header background color

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Cloud Kicks has an administrator team that manages the org. The company has asked for a small subset of leadership users to have Modify All access, like the administrators have. How should the administrator team accomplish this?

• A.Assign the standard Platform User profile to the leadership users and edit the permissions to Modify All access.
• B.Assign the standard System Administrator profile to the leadership users that includes the Modify All access.
• C.Assign the standard User profile to the leadership users and add a custom permission set with Modify All access.
• D.Clone the standard User profile to the leadership users and assign a Modify All role to grant access.

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A Platform Administrator at Cloud Kicks is setting up a new Salesforce instance. The business requirements mandate that the marketers are given access to opportunities in order to maintain the campaign relationships on each opportunity. The administrator decides to assign the Marketing User profile. What should the administrator do next to achieve this requirement?

• A.Edit the object permissions to include Opportunity.
• B.Add a custom permission set to include Opportunity.
• C.Edit the role to enable Sales access.
• D.Configure the assigned apps to include Opportunity.

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Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours after case creation. Which feature should a Platform Administrator use to fulfill this requirement?

• A.Assignment Rule
• B.Case Escalation Rule
• C.Formula field
• D.Omni-Channel Supervisor

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