A sales rep has left the company, and a Platform Administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the team as is. Which tool should the administrator use to accomplish this?

• A.Data Loader
• B.Dataloader.io
• C.Mass Transfer Records
• D.Data Import Wizard

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A Platform Administrator at Cloud Kicks has a request from the finance team that all won opportunities over a certain value must be checked for accuracy before the deal can be considered fully closed. The assigned finance team member, as well as the sellers' manager, both must sign off on the deal, with the manager doing so first. Then, the finance team member must sign off, for a total of up to three sign-offs per opportunity. How should the administrator address this request?

• A.Create a screen flow that runs anytime an opportunity is closed.
• B.Add a Lightning web component to the opportunity page to capture the details in an approval record.
• C.Create a quick action to send emails to both the manager and the finance team member.
• D.Create an approval process with specific steps.

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Cloud Kicks has the organization wide defaults for Opportunity set to Private. Which two features should a Platform Administrator use to open up access to opportunity records for sales users working on collaborative deals? 63

• A.Sharing rules
• B.Sharing set
• C.Role hierarchy
• D.Profiles

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Users at Cloud Kicks want to see information that is more useful for their role on the Case page. How should a Platform Administrator make the pages more dynamic and easier to use?

• A.Add component visibility filters to the components.
• B.Include more tab components with filters.
• C.Remove fields from the record details component.
• D.Delete the extra components from the page.

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Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. Managers and directors need to review this process. Which two tools should a Platform Administrator configure?

• A.Outbound Message
• B.Email Alert Action
• C.Quick Action
• D.Approval Process

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