DreamHouse Realty has an approval process. A manager attempts to approve a record but receives an error. What should a Platform Administrator do to troubleshoot this issue?

• A.Check if the user in the next approver is inactive or missing.
• B.Review the page layout to ensure the fields updated in the process are visible.
• C.Update the field-level security to view on fields that are updated in the process.
• D.Add a delegated approver for the next approver in the process.

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Which action should a Platform Administrator configure to reverse a submitted approval request and unlock the associated record when setting up an approval process?

• A.Final Rejection Actions
• B.Recall Actions
• C.Final Approval Actions
• D.Initial Submission Actions

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Users at DreamHouse Realty are only allowed to see opportunities they own. Leadership wants an enterprise-wide dashboard of all open opportunities in the pipeline so that users can see how the company is performing at any point in time. How should a Platform Administrator create the dashboard without changing any sharing settings?

• A.Create a dashboard with the running user set as someone who can see all opportunities.
• B.Add a filter to the dashboard to filter the opportunities by owner role.
• C.Build individual dashboards for profiles that need to see the enterprise results.
• D.Update the dashboard folder settings to manager for the sales reps role.

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A Platform Administrator needs to create a new prompt template to automatically summarize customer cases for a sales team. The administrator wants to dynamically populate the response with data from the case record. What should the administrator use to display real Salesforce data in an agent response from a prompt template?

• A.Flow
• B.Picklists
• C.Agent Instructions
• D.Merge Fields

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Once an opportunity reaches the negotiation stage at Cloud Kicks, the Amount field becomes required for sales users. Sales managers need to be able to move opportunities into this stage without knowing the amount. How should a Platform Administrator require this field during the negotiation stage for sales users but allow their managers to make changes?

• A.Make the field required for all users.
• B.Assign the Administrator profile to the managers.
• C.Configure a validation rule to meet the criteria.
• D.Create a formula field to fill in the field for managers.

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