The Requirements Workshop answers the questions "Where would we like to be, where do we start, and how do we get there?"

• A.False
• B.True

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Which of the following are valid states for Standard Change requests? (Choose all that apply.)

• A.Scheduled
• B.Implement
• C.Assess
• D.Authorize
• E.Review

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The change management lifecycle steps, in order, include:

• A.Creation and Scoping > Implementation > Review > Closure
• B.Creation and Scoping > Approval > Implementation > Resolution > Closure
• C.Creation and Scoping > Approval > Control > Closure
• D.Creation and Scoping > Approval > Implementation > Closure

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Which three statements are correct about change sets? (Choose three.)

• A.When a component is added to a change set, all dependent components automatically get added.
• B.To use change sets, at least one inbound and one outbound connection must exist.
• C.When custom fields are added to a change set, field-level security is automatically included.
• D.There is a feature that allows the user to validate a change set before deploying it.
• E.When a change set is deployed to production, by default, all unmanaged Apex tests will automatically be run.

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Which of the following is NOT a feature provided by Knowledge Management OOTB?

• A.Subscribing to articles
• B.Article versioning
• C.Integration with social networking platforms
• D.Import from Microsoft Word

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