Which of the following users has the permission to close an incident? (Choose two.)

• A.None of the listed answers
• B.Itil Admin
• C.Itil User
• D.Incident Manager
• E.Incident caller

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Consider the Apex controller above, that is called from a Lightning Aura Component.
What is wrong with it?

• A.Line 6: method must be static
• B.Line 8: method must first serialize the list to JSON before returning
• C.Lines 1 and 6: class and method must be global
• D.Line 1: class must be global

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Which of the following describes the purpose of User Criteria when used in the Service Catalog application?

• A.Determine who can see Categories and Items
• B.Replace Access Controls to provide security to Requests
• C.Pre-fill user preferences on Catalog order forms
• D.Determine who can see Catalogs and Items

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What will be the new state once you click on the "Start Fix" button in the problem form?

• A.Root Cause Analysis
• B.Assess
• C.In Progress
• D.Fix in progress

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Technical configuration items extend the Base Configuration Item table.

• A.True
• B.False

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