Which of the following roles can update change type?

• A.itil_admin
• B.itil
• C.None of the listed answers
• D.change_manager

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Which of the following roles can delete a change?

• A.itil
• B.itil_admin
• C.change_manager
• D.None of the listed answers

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Which of the following roles can delete a CAB definition?

• A.cab_manager
• B.itil_admin
• C.change_manager
• D.None of the listed answers

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Which two actions could the delegated administrator complete after delegated administration is granted for a custom object? (Choose two.)

• A.Create a custom tab for the object.
• B.Add a custom picklist field to the object.
• C.Change the relationship with another object.
• D.Change organization-wide sharing rules for the object.

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Which of the following statements best describes the purpose of "Enable wish list" checkbox in the catalog form?

• A.It allows requesters to select catalog items that they wish to get.
• B.It allows requesters to partially fill a service request form and submit the service request later.
• C.It gives the admin insight on the most frequently visited service request forms.
• D.It allows users to submit suggestions for features or new services.

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