In the baseline platform configuration of Change Management, which of the following are controlled by the Change Request - Normal workflow?

• A.CAB Approvals, Conflict checking, Notifications
• B.Approvals, Notifications, Rollback
• C.Approvals, Conflict Checking, Change Task Generation
• D.Risk Assessment, Change Task generation, Approvals

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Consider the above trigger intended to assign the Account to the manager of the Account's region.
Which two changes should a developer make in this trigger to adhere to best practices? (Choose two.)

• A.Remove the last line updating accountList as it is not needed.
• B.Use a Map to cache the results of the Region__c query by Id.
• C.Use a Map accountMap instead of List accountList.
• D.Move the Region__c query to outside the loop.

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The Requested Item [sc_req_item] table is extended directly from the Task [task] table.

• A.True
• B.False

Correct Answer: A

Explanation

Data Variables NOT Allowed in MOBILE
Break
Container End
Container Split
Container Start
Email
HTML
Label
List Collector
Lookup Multiple Choice
Macro
Macro with Label
Masked
UI Page
URL

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Which feature may be used to track trends related to the average resolution time by priority for Incidents compared to other customers in the same industry / number of users / region?

• A.Scheduled Reports
• B.Performance Analytics
• C.Benchmarks
• D.Reporting

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There are two types of variable sets, single-row and multi-row.

• A.True
• B.False

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