A company notices that their unit tests in a test class with many methods to create many records for prerequisite reference data are slow.
What can a developer to do address the issue?

• A.Move the prerequisite reference data setup to a TestDataFactory and call that from each test method.
• B.Move the prerequisite reference data setup to a @testSetup method in the test class.
• C.Move the prerequisite reference data setup to a static method in the test class and call that from each test method.
• D.Move the prerequisite reference data setup to the constructor for the test class.

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Which of the following roles can maintain user criteria?

• A.itil_admin
• B.catalog_admin
• C.None of the listed answers
• D.user_criteria_admin

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Itil users don't have permission to move problems through their life cycles.

• A.True
• B.False

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Which of the following is NOT a typical method to propose a new standard change?

• A.Right-click on an existing change and select "Propose a Standard Change Template. "
• B.In the Standard Change Catalog, under Template Management, select "Propose a new Standard Change Template. "
• C.Toggle the Template Bar on an existing change and click + to add a new Template.
• D.In the Standard Change Proposals Table, click "New" and submit the record.

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Users who approve changes require ServiceNow license unless they do the approval through email.

• A.True
• B.False

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