REVIEW
Which of the following features are available through the Change Management

• A.CAB Workbench application? Select all that apply.
• B.Invite delegates to CAB meetings to discuss specific Changes Assign Changes
• C.Approve Changes in bulk (approve multiple Changes at once)
• D.Determine CAB agenda with a specified amount of time allocated to each Change
• E.Update Work Notes on Changes based on meeting minutes added while a Change is active agenda item
• F.Define filters to determine which Changes appear on CAB meeting agendas

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How to customize the fields that appear when a user hovers over the reference icon?

• A.Modify "ref_contributions" attribute for the field.
• B.Modify "ref_ac_column" attribute for the field.
• C.Create sys_popup view.
• D.Add a new record in the Reference Popup table and configure the variables.

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Which of the following roles can maintain user criteria?

• A.itil_admin
• B.None of the listed answers
• C.catalog_admin
• D.user_criteria_admin

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When does the requested item workflow initiate?

• A.There's no workflow attached to requested items
• B.Upon submission of the request
• C.Upon confirmation by the requester
• D.Upon approval of the request

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A company has many different unit test methods that create Account records as part of their data setup. A new required field was added to the Account and now all of the unit tests fail.
What is the optimal way for a developer to fix the issue?

• A.Add a before insert trigger on Account to set the value of the required field.
• B.Add the required field to the data setup for all of the unit tests.
• C.Create a TestDataFactory class that serves as the single place to create Accounts for unit tests and set the required field there.
• D.Change the required field to be a validation rule that excludes the System Administrator profile.

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