A company has code to update a Request and Request Lines and make a callout to their external ERP system's REST endpoint with the updated records.

The CalloutUtil.makeRestCallout fails with a "You have uncommitted work pending. Please commit or rollback before calling out" error.
What should be done to address the problem?

• A.Move the CalloutUtil.makeRestCallout method call below the catch block.
• B.Change the CalloutUtil.makeRestCallout to an @future method.
• C.Remove the Database.setSavepoint and Database.rollback.
• D.Change the CalloutUtil.makeRestCallout to an @InvocableMethod method.

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Database views must be used to report on Catalog Item Variables.

• A.True
• B.False

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A user has a profile with read-only permissions for the case object.
How can the user be granted edit permission for cases?

• A.Create a permission set with edit permissions for the case object.
• B.Create a public group with edit permissions for the case object.
• C.Add the user in a role hierarchy above users with edit permissions on the case object.
• D.Create a sharing rule on the case object with read/write level of access.

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Which of the following ITIL terms refers to the cause of one or more incidents that is typically unknown at the time of detection?

• A.Problem
• B.Unknown Error
• C.Configuration Item
• D.Issue

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A company processes Orders within their Salesforce instance. When an Order's status changes to "Paid" it must notify the company's order management system (OMS). The OMS exposes SOAP web service endpoints to listen for when to retrieve the data from Salesforce.
What is the optimal method to implement this?

• A.Generate the Partner WSDL and use it to make a callout to the OMS.
• B.Generate the Enterprise WSDL and use it to make a callout to the OMS.
• C.Create an Apex trigger and make a callout to the OMS from the trigger.
• D.Create an Outbound Message that contains the session ID and send it to the OMS.

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