A contract trainer is delivering a customized course at a client site. In each of the last two sessions, the client has noted that the material contains incorrect information regarding several products. The client now noticesthat the mistakes are still in the material. The trainer has mentioned this problem twice to the development team and is frustrated. The BEST option for the trainer is to:

• A.Call the manager of the development department and emphasize the department's incompetence.
• B.Create supplemental handouts with the correct product information.
• C.Tell the client to take personal responsibility to ensure the mistakes are corrected.
• D.Skip delivering that portion of the course until the material is updated.

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A trainer asks each learner to present a different chapter of the textbook in front of the class. During one presentation, another learner asks the presenter a question that the presenter cannot answer. Which of the following is the BEST action from a trainer who strives to involve all learners?

• A.The trainer asks a specific learner to answer the question.
• B.The trainer asks all learners to read a specific page in the textbook.
• C.The trainer answers the question.
• D.The trainer asks if anyone in the class knows the answer.

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Which of the following should an instructor be sure to include in the introduction of a beginner's class?

• A.The instructor evaluation form
• B.The course evaluation form
• C.The employment opportunities
• D.The outline for the first lesson

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A trainer wants to be able to verify that the students' knowledge has increased on the course subject.
Which of the following methods should a trainer use to verify the increase in knowledge?

• A.Evaluate the students at the end of the course on their knowledge.
• B.Ask the students if they have learned anything from the course.
• C.Survey the students on the trainer's teaching ability.
• D.Conduct pre-course and post-course evaluations of the students.

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When delivering terminal objective information, the instructor should include which of the following motivators? (Select TWO).

• A.Bring statistics from other classes
• B.Explain this is part of their job responsibilities
• C.Use multitasking teaching methods
• D.Involve other classmates in the explanation
• E.Focus on the benefits of the objective

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