Robert is the program manager for his organization which operates in a matrix structure.
Resources in Robert's program will be utilized on several projects in and out of his program. He wants to be certain that all of the resources will be planned accordingly and that the project managers communicate with one another about when the resources will be needed and utilized in the projects. What plan should Robert create along with the project managers to ensure that the resources are scheduled and managed effectively?

• A.Program management calendar
• B.Resource management plan
• C.Schedule management plan
• D.Resource calendar

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Your program has just been chartered during the program initiation process. Your program also needs to create three program statements. Which program statement defines how your program will manage tradeoffs, competing objectives, and program and organization decisions?

• A.Value
• B.Vision
• C.Scope
• D.Mission

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Which one of the following is NOT a component of the risk monitoring and controlling process?

• A.Executing risk response plans
• B.Determining if new risks have developed
• C.Tracking identified risks
• D.Completing quantitative risk analysis

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You are the program manager of the OFE Program. You are working with your program team and project managers to ensure that there is consistency in the execution of the program plan. You stress that the work has been planned and now the team must accurately complete the work. You want to ensure that the work is done correctly the first time in the program. What type of process are you stressing to your program team and project managers?

• A.Quality control
• B.Process improvement
• C.Scope verification
• D.Quality assurance

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A small, regional utility closes a customer rewards program and transitions it to operations. The executive sponsor and program manager are concerned about the impact on benefits realization. The program manager assures the executive sponsor that any corrective actions will be included in the next phase.
What should the program manager do to ensure a successful transition?

• A.Obtain all project manager's contact information, and then have them reassigned back to their functional managers.
• B.Ensure that all program documents, including lessons learned, are archived in the knowledge repository.
• C.Ask the program's business analyst to collect all project information and create a report.
• D.Ask each project manager to consolidate and file all program documentation in the corporate archives.

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