You are the program manager for your organization. Your current program, which has just been initiated, needs to launch several projects in order to create all of the benefits of the program. What document do you need to create in order to initiate the projects within your program?

• A.Project charter
• B.Program charter
• C.Program scope statement
• D.Project preliminary scope statement

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A program manager was recently assigned to a program currently in the delivery phase. Project managers are requesting component authorization as components are being planned. The program manager learns the project managers are sending these informal requests via email.
What should the program manager do?

• A.Ask the program management office (PMO) for advice
• B.Train project managers on the use of business case documents
• C.Replace project managers who prefer to email requests
• D.Accept the email requests as this has been common practice before

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You need to create a document that will define the costs, resources, and characteristics of each deliverable the program will create. What document should you create?

• A.Program work breakdown structure
• B.Program work breakdown structure dictionary
• C.Program charter
• D.Program scope statement

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In your organization there are rules and procedures that the program manager must follow and abide by before the program can begin and must continue to follow once the program is in execution. What term is assigned to the enforcement of these program management rules and procedures?

• A.Organizational process assets
• B.Process analysis
• C.Program governance
• D.Program standards

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The program manager wants to increase the team's commitment to the program objectives.
The program manager should do which of the following?

• A.Work with the program stakeholders and program management office to identify the organization's best practices.
• B.Work with the sponsor to identify the organization's best practices.
• C.Work with the program management office to identify the organization's best practices.
• D.Work with the sponsor, program stakeholders, and the program management office to identify the organization's best practices.

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