Universal container's support team offer to track service level agreements for customer. Today, they manually look up contracts by name when customer calls. How can an administrator automate this process?

• A.Enable entitlements and bed the tabs for entitlements and service contracts
• B.Create a private chatter group for customers with high priority service level agreements
• C.Configure a work flow rule that sends an email alert of old cases to the support manager
• D.Enable case feed and bed a contracts custom publisher to the case feed layout

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Which three types of prices can the system administrator set for an organization's products? (Choose three.)

• A.Sales prices
• B.Product prices
• C.Standard prices
• D.List prices
• E.Discount prices

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Universal containers uses Salesforce to track job positions and applicants. Applicants can apply for multiple positions and positions will have multiple applicants. The company wants to ensure that if an applicant is deleted, all associations between the applicant and the position(s) that he or she has applied for are deleted.
How can this be accomplished?

• A.Create a master detail relationship between applicants and positions with applicants as the master.
• B.Create a custom object between applicants and positions with lookup fields on the junction to both the objects.
• C.Create a many -to- many relationships using junction object with both positions and applicants as masters.
• D.Create a lookup relationship between applicants and positions with applicants as the parent.

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How can a system administrator ensure that an Account Name is unique? * (1 Point)

• A.Use the VLOOKUP operator in a validation rule for the account name
• B.Use the HLOOKUP operator in a validation rule for the account name
• C.Make the account name field unique
• D.Use an APEX Trigger

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What should an administrator consider when enabling territory management? choose 3

• A.Users can only be a member of oneterritory at a time.
• B.Sharing for accounts,contacts, opportunities and cases is impacted.(100%)
• C.Territory hierarchy must match the organization's role hierarchy.
• D.It is permanent and cannot be disabled.(100%)
• E.It limits the type of forecasting that can be used.(100%)

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