universal containers is evaluating a strategy for reducing the cost of service using automated scheduling Which toe approaches will contribute to this goal?
Choose 2 answers

• A.reduced travel time per work order
• B.reduced number of territories
• C.reduced work orders per shift
• D.reduced overtime per work order

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Universal Containers provides 24/7 service support to its customers. However, their Field Service Technicians have specified working hours. Which two items should the Consultant create? Choose 2 answers.

• A.Create operating hours for the Service Territory.
• B.Create operating hours forthe Optimization Engine.
• C.Create operating hours for the Service Resource.
• D.Create operating hours for the Service Appointment.

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Universal Containers wants to identify which resources need more or fewer appointments.
Which Gantt chart filter option should a Consultant recommend to provide this information?

• A.Select Hours, Absences and Overtime on the Utilization Tab.
• B.Select Date Resolution on the Hours Tab.
• C.Select Sort by Average Utilization on the Resources Tab.
• D.Select Travel Time and Breaks as skills on the Skills Tab.

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When completing a Work Order in the field, the Technician needs to capture two signatures to ensure compliance.
Which steps are needed to configure the signature capture?

• A.Create two custom fields for the Service Appointment and use Flows to capture each signature.
• B.Create a Flow that adds two Signature Blocks when the Service Report Is generated.
• C.Create relevant Signature Types and add Signature Blocks to the Service Report Template.
• D.Create two Service Reports and add one Signature Block to each Report.

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A Technician is onsite where there is no connectivity and is required to capture the customer's signature. What is the appropriate order of operations as the Technician goes back online?

• A.Capture signature, update record, sync device, deliver Service Report.
• B.Deliver Service Report, capture signature, update record, sync device.
• C.Deliver Service Report, update record, sync device, capture signature.
• D.Capture signature, sync device, update record, deliver Service Report.

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