Universal Containers sells widgets with multiple components. Based on a problem reported by a customer, one or more of the components need to be replaced.
What should a Consultant recommend to accurately record the required work?

• A.Work Orders with Service Appointments
• B.Service Appointments and Service Appointment Line Items
• C.Work Orders with Work Order Line Items
• D.Work Orders with Products Consumed

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universal containers has customers who have previously negotiated pricing on some products.
Which price book structure should a consultant recommend when considering the implications of pricing on work orders?

• A.Utilize a custom global price book and add all products as price book entries
• B.customer specific price books and add only price negotiated products as price Create book entries
• C.Utilize a custom global price book and add pricenegotiated products as price book entries
• D.Create customer specific price books and add all products as price book entries

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Universal Containers has implemented a flow that allows technicians to replace faulty or damaged assets directly from within the field service lightning mobile app. Once a replacement has been made, where can the asset relationship s be viewed?

• A.Only the primary assets related list on the work order object
• B.Only the primary assets related list on the assets object
• C.Both the primary assets and related assets related lists on the assets object
• D.Both the primary assets and related assets related lists on the work order object

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Universal containers just started its field service implementation and is configuring service territories and locations. Need to be associated to territories.
In which two ways should the consultant show this relationship?
Choose 2 answers

• A.create the service territory location as a service territory lookup field.
• B.add the service territory location related list on the service territory page layout
• C.create the service territory location as a location lookup field.
• D.add the service territory location related list on the location page layout

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Universal Containers's Technicians may be assigned to Jobs with an arrival window to meet the customer appointment time preference. Technicians are also assigned to Jobs without a preferred appointment time.
In which two ways should the Consultant define Operating Hours to meet this requirement?
Choose 2 answers

• A.When Service Resources are available for work
• B.The Maintenance Plan for the Account
• C.The Due Date of the Service Appointment
• D.The Time Slots for Appointment Booking

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