Universal Containers wants the Ability for their Field Technicians to log sales opportunities associated with their Work Orders.
What configuration should a Consultant implement so Field Technicians can easily achieve this through the Field Service mobile app?

• A.Quick Action on Work Order Line Items to create Opportunity
• B.Quick Action on Work Order to create Opportunity
• C.Quick Action on Opportunity to Create Work Order
• D.Quick Action on Opportunity to Create Work Order Line Item

Comment: *

Name: *

Email: *

Verification: *

when completing a work order in the field, the technician needs to capture two signatures to ensure compliance.
Which steps are needed to configure the signatures capture?

• A.create relevant signature types and add signature blocks to the service report template.
• B.create a flow that adds tow signature blocks when the service report is generated
• C.create two service reports and add one signature block to each
• D.create two costume fields for the service appointment and use flows to capture each signature

Comment: *

Name: *

Email: *

Verification: *

Universal container has enabled field service lightning and want to enable milestones for work order.
What should a consultant take into consideration?

• A.Creating milestones for word orders requires an entitlement for case
• B.Creating entitlement for class and work order must be separated
• C.Creating entitlements for work orders requires a custom lightning component
• D.Creating milestones trackers requires a custom lightning component

Comment: *

Name: *

Email: *

Verification: *

Universal Containers is implementing Field Service Lightning and wants to make sure the dispatch team receives Work Orders with appropriate resource and timeframe requirements defined. What should a Consultant implement to achieve this requirement?

• A.Work Types, Skill Requirements, Entitlements, and Milestones
• B.Skill Requirements, Work Types, Case Process, Milestones
• C.Case process, Work Types, Entitlements, and Milestones
• D.Work Types, Skill Routing, Skill Requirements, Operating Hours

Comment: *

Name: *

Email: *

Verification: *

universal container provides maintenance and emergency services to its
customers. Sending technician emergency call during the day causes long travel time and reduces the number of appointments that a technician can complete Which features should a consultant use to reduce and increase technician productivity?

• A.Resource schedule optimization
• B.Reschedule appointment
• C.Fix overlaps
• D.Fall in schedule

Comment: *

Name: *

Email: *

Verification: *