How is the ECC variable created for chat, inbound and outbound email activities?

• A.User.ece task id
• B.User.ece.activity.id
• C.User.ece.email id
• D.User.ece. .customer.name

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What is the maximum permissible one-way network delay between Unified CCE servers and ECE servers?

• A.120 milliseconds
• B.80 milliseconds
• C.240 milliseconds
• D.300 milliseconds

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Which feature is unable to be deleted or made inactive?

• A.Supervisory Queues
• B.Unified CCE
• C.Enterprise Chat and Email
• D.Exception Queue

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What are the workflow types in ECE?

• A.Alarm, Inbound, Exception, Default
• B.Inbound, Outbound, Alarm
• C.Default, Inbound, Outbound
• D.Alarm, Outbound, Inbound, Exception

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Which sequence should be followed while starting ECE?

• A.Services server, Message server, File server, Database server, Application server
• B.Services server, Message server, Database server, File server, Application server
• C.Services server, File server, Database server, Message server, Application server
• D.No mandatory sequence is needed

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