Which role is most important for engaging with the customer from a business perspective?

• A.Systems Engineer
• B.Technical Solutions Architect
• C.Business Architect
• D.Account Manager

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Which framework is used to plan influential communication when seeking customer support for action?

• A.business model canvas
• B.principled negotiation
• C.seven elements
• D.stakeholder analysis matrix

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Which two are true of closed questions? (Choose two.)

• A.Closed questions are excellent for workshops where you need people to come to a consensus about a design decision.
• B.Closed questions are used to make decisions based on the data in a report.
• C.Closed questions are used to retrieve facts.
• D.Closed questions are used to retrieve opinions.
• E.Respondents can answer closed questions more quickly because they seek a limited amount of detail.

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Which three options are customer motivators? (Choose three.)

• A.Achievable Business plan.
• B.Shared risks with the vendor.
• C.Increased services and solutions.
• D.Realizable outcomes.
• E.Simplify IT complexity.

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Drag and drop the type of business case on the left to the business driver on the right.

Correct Answer:

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