What are two customer goals and objectives driven by their value proposition? (Choose two.)

• A.Bring digital value to customers, suppliers, partners (ease of doing business).
• B.Reduce the sales force and customer interaction.
• C.Transform the customer experience.
• D.Reduce Operating Expenses and increase Capital Expenditures.

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Which purpose of the Cisco Business Architecture maturity levels is true?

• A.It is used to determine the technology adoption in a customer environment.
• B.It is used to determine Cisco readiness against the competition.
• C.It is used to determine the customer financial maturity for investment.
• D.It is used to determine customer readiness for engagement.

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Which description of the channel building block in the business model canvas is true?

• A.key activities that support the value proposition
• B.how the business reaches its customers
• C.value that the business delivers to its customers
• D.for whom is the business creating value

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For which two reasons is it valuable for a Cisco Business Architect to know and understand enterprise architecture practices? (Choose two.)

• A.to convince the business to confirm to those practices that enable the most successful businesses in their industry to be successful
• B.to show the business how they can improve their internal processes
• C.to speak the language understood by the business
• D.to minimize costs to the business
• E.to understand the business maturity

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DRAG DROP
Drag Drop
Refer to the exhibit.

Drag and drop the five phase of the customer joumey from the left into the correct order on the right.

Correct Answer:

Explanation:
Business vision
Business capabilities and solution
Business strategy
Roadmap implementation
Business outcome measurement

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