During a pre-class meeting with the training manager, the instructor is informed that two of the participants are foreign learners and have difficulty with the English language. The class to be presented is an advanced topic. Which of the following would be the MOST appropriate course of action?

• A.Slow the pace of the course even if all the material is not covered.
• B.Ask other learners to assist during the course.
• C.Suggest that someone be brought in to assist these learners.
• D.Try to translate any sections that might be difficult.

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One way to develop constructive competition between groups is by:

• A.disqualifying the group that is not participating.
• B.singling out the team members working the most.
• C.maintaining dynamic feedback throughout.
• D.switching group members as often as possible.

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When delivering lecture in a virtual classroom environment, an instructor should:

• A.Use open-ended questions to facilitate discussion.
• B.Only use live video as a backup plan due to bandwidth restrictions.
• C.Record as much as possible ahead of time to avoid misspeaking.
• D.Use markup tools (e.g. highlighter) to guide the learners focus.

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Which of the following is the MOST useful feedback for the curriculum in course evaluations? (Select TWO).

• A.Where you satisfied with the course extra course material for independent study?
• B.What material would you add to the course?
• C.Did the flow of the course follow the objectives?
• D.Was it easy for the instructor to stay on topic?
• E.Is the Instructor qualified to teach the material?

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A trainer is giving a session on a new system implemented company wide. The trainer has determined that this audience is more visually centered. Which of the following techniques would be BEST to use in the transfer of knowledge?

• A.Have the students perform the task
• B.Written narrative of the steps to perform the task
• C.Availability of a mentor
• D.Video of an individual performing the task

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