An instructor is approached by a learner that expresses fear that they will not properly understand the material and may lose their job. This fear is preventing the learner from participating in the course. Which of the following is the MOST reasonable course of action for the instructor to take?

• A.Tell the learner that their fears are unfounded and to relax.
• B.Offer to speak to the learner's supervisor.
• C.Remind the learner that the course is designed for their level and they should do fine.
• D.Inform the learner they will receive from the course what they put into it.

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An instructor has just covered a particularly difficult topic in class. To ensure that the learners understand the material which kind of questioning would be most helpful?

• A.Hypothetical
• B.Closed-ended
• C.Clarifying
• D.Higher order

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An instructor does not receive any paperwork on the students in the class until the last minute, therefore not allowing an assessment of their current skill level. Which of the following is the BEST way to proceed?

• A.Guide the introduction portion to attain personal information
• B.Begin the class assuming an advanced skill level
• C.Delay the class until the information has been reviewed
• D.Begin the class assuming a basic skill level

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An instructor is preparing for a technical class. In the past some of the course has proven confusing. The instructor wants to be able to cover all concepts so there is no confusion. Which of the following might the instructor do to BEST provide clarity for the learners?

• A.Apply real world examples for each concept
• B.Provide a technical document for each concept
• C.Assign independent labs for each concept
• D.Spend more time in open discussion

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Which of the following is the BEST example of a probing questioning?

• A.Ask a specific question and then have it redirected to other learners to probe their understanding
• B.Ask a basic question and ask the learner to apply a real world answer.
• C.Ask a general question followed by more detailed questions on a subject or process.
• D.Ask a question about a scenario that relates to a subject or process.

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