During a five-day course, an instructor wishes to evaluate the students both formally and informally in order to gauge their progress before the final evaluation. Which of the following techniques, when assigned daily, would BEST accomplish this task? (Select TWO).

• A.Verbal feedback
• B.Virtual case studies
• C.Written comments
• D.Written assessments
• E.Verbal evaluations

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An instructor arrives at a remote classroom site about an hour before class begins only to find the wrong student material (e.g. books) has been shipped. Which of the following is the BEST course of action for the instructor to take?

• A.Contact the publisher/vendor to receive permission to reproduce the first day's materials.
• B.Cancel the class as the right material has not arrived.
• C.Contact the site administrator about dismissing the class for the day and compress the material into the remaining days.
• D.Use past material from another course for the first day and catch up during subsequent days.

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Which of the following describes a form of feedback with the GREATEST positive impact?

• A.Comparing learner performance with other learners
• B.Measurable results from summative assessments
• C.Specific comments on errors with suggestions on how to improve
• D.Suggestions that focus on procedures versus the concepts

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Which of the following would a trainer do if a student explained that they needed to have their phone because their child was ill and they might have to answer a phone call?

• A.Have the student put their phone on vibrate and leave the class to answer it.
• B.Tell the student phones are not allowed in class and ask them to leave immediately.
• C.Keep the phone in front so that it can be answered if it rings.
• D.Inform the students that since one person needs their phone they can all have them in class.

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An instructor is hosting an online course with ten learners. Half of the learners have taken online courses before and are familiar with virtual courses. The other half of the class is new to the virtual environment.
Which of the following should the instructor do FIRST to help all of the learners understand what is required for the course?

• A.Provide a link to the course requirements with a tutorial.
• B.Email each learner welcoming them to the class and have them introduce themselves.
• C.Have the learner's advisors train the learners on the virtual environment.
• D.Remove the learners from the class and have them return after a general computing course.

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