Which of the following should a trainer perform prior to a training session that will utilize a book that they have not used in the past?

• A.Request the client to use a known book
• B.Search the publishers' website for current errata
• C.Postpone the session
• D.Contact the book author requesting changes to the book

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A learner is asking a question but the instructor does not clearly understand what the learner is asking.
Which of the following should the instructor do?

• A.Ask the learner to see the instructor during a break
• B.Answer the question as the instructor understood it
• C.Ask another learner if they understood the question
• D.Ask the learner to repeat the question

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In a learner-centered environment, an instructor's role should be to present information and guidance which allows learners to:

• A.Decide the objectives
• B.Decide what skills they will achieve
• C.Develop their concepts around the objective
• D.Determine how they learn

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Which technique is BEST for creating an effective learning environment that will engage learners and lead to learner retention?

• A.Use formal classroom training as a delivery method
• B.Ensure that instruction is self-paced based on learners needs
• C.Scale objectives based on learners capabilities
• D.Create a group setting by assigning roles

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An instructor asks a question and a learner provides an incorrect answer that has nothing to do with the question asked. Which of the following is the BEST response?

• A.Ask another learner to provide an answer to the question.
• B.Repeat the question exactly as originally stated.
• C.Rephrase the question completely and ask it again.
• D.Reprimand the learner for their response.

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