During the introduction to the course material, the trainer realizes that the students do not have the required prerequisite knowledge. Which of the following courses of action should the trainer take?

• A.Inform the students they do not have the prerequisite knowledge and cancel the course.
• B.Prepare supplemental materials to cover the prerequisite knowledge.
• C.Spend the first day covering the prerequisite material and drop the last day's material from the class.
• D.Let the client know the students will not be able to learn the material and the trainer should not be blamed.

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Which of the following statements BEST describes the value of using a variety of question types during instruction?

• A.Regularly asking questions during a course helps to identify those that are paying attention.
• B.Effective use of questions will enhance learners' conceptual understanding; encourage deep thinking and meaningful participation.
• C.Using a variety of questions during instruction prevents anyone in the group from becoming disinterested with the same question types.
• D.Questions asked often during a course will keep learners engaged, it is not important if they do not know the correct answer.

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Several learners in a training class are very motivated to help the instructor and other learners with a project.
Other learners in the class seem not motivated to learn about the project. Which of the following can the instructor do to motivate all the learners?

• A.Focus on the motivated learners and offer them incentives.
• B.Take the non-motivated learners aside and inform them they will fail the course without participation.
• C.Encourage all the learners and pair the motivated learners with the non-motivated learners.
• D.Add more visual interest to the course to hopefully motivate all the learners

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After the first week of a two week training class, the instructor notices that there are four learners in Group A that are motivated and doing a great job in with the material. In Group B the entire group seems to be moving slow and not very successful with the material. Which of the following can the instructor do to continue the class?

• A.Combine both groups together and let them work on the material.
• B.Switch some of the individuals from Group A to Group B
• C.Offer more assistance to Group Band give Group A an extended break
• D.Offer Group B incentives if they can keep up with Group A's work

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When facilitating a group discussion, the trainer must: (Select TWO).

• A.Put learners of the same level together.
• B.Give close-ended questions to groups.
• C.Encourage respectful interactions.
• D.Handle disruptions discreetly.
• E.Put learners together who do not cooperate.
• F.Abruptly interrupt any conversations that go off topic.

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