While conducting a lab exercise a learner states that they cannot complete the lab due to lack of confidence. Which of the following options is the BEST way to handle this situation?

• A.Give the learner extra materials to practice the exercise.
• B.Assign an easier lab to increase the learner confidence.
• C.Recommend that the learner take a pre-requisite class to increase their confidence.
• D.Give the learner encouraging comments.

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A learner is consistently questioning their performance during a lab activity and needs the instructor's approval.
The instructor observes that the learner is very hesitant to do the lab steps but completes the work correctly.
Which of the following would the instructor do to BEST aid the learner?

• A.Immediately go back to observe the learner when lab activity is required
• B.Help other learners first then go to the one learner.
• C.Allow time before or after class for the learner to complete the activities.
• D.Reaffirm the correct abilities of the learner

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The MOST effective way for a trainer to build rapport with a training audience is to:

• A.weave into the discussion something personal about each participant.
• B.meet the participants after work at their favorite restaurant.
• C.dress in very casual attire so the class feels comfortable with the trainer.
• D.spend break time swapping jokes with the participants.

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A learner asks a question and the instructor gives a response. Which of the following should the instructor do NEXT?

• A.Use non-verbal communication as verification.
• B.Ask other learners for verification of the answer.
• C.Ask the learner. "Did I answer your question?"
• D.Ask the learner to reference the technical manual for verification.

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A learner just participated in an online training session that contains three sections with five modules, each 20 minutes in length. Which of the following is the MOST efficient option for module assessment?

• A.Ask the learner to write a summary.
• B.Ask the learner to take a timed comprehensive exam.
• C.Ask the learner to complete multiple-choice quizzes.
• D.Ask the learner to complete short-answer questions.

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