A company has undertaken a large transformation project in preparation for the changing economy. During the planning of the transformation project, the key resource from human resources (HR) refuses to approve the proposed project plan.
What should the project manager do to gain an understanding of the cause for the resource's refusal?

• A.Speak directly with the resource.
• B.Organize a team meeting.
• C.Speak with their colleague.
• D.Communicate with their supervisor.

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A project was initiated due to an external business influence. During the course of the project, some of the business parameters considered at the beginning of the project have changed.
What should the project manager do?

• A.Request management to update the project requirements accordingly.
• B.Inform the team not to accept any changes, as it involves significant rework.
• C.Inform management that the agreed-upon scope cannot be changed.
• D.Request an update of only new requirements, as other changes involve rework.

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A project manager has been assigned to a new project. There is one team member who never says anything during meetings. After meetings, however, the team member sends detailed emails with very good suggestions that help with project execution.
How should the project manager guide the team members?

• A.Remind the team members to follow the team charter.
• B.Arrange a team-building activity to involve all team members.
• C.Motivate the team members to speak freely in the meeting.
• D.Review the communications management plan with the team members.

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A multinational company is launching a company-wide digital transformation project that covers all of its regions and business lines. The project is expected to go through five phases and finish in 2 years. The project manager schedules a kick-off meeting.
What should the project manager do next?

• A.Document the kick-off meeting and close out the planning phase after the meeting is held.
• B.Limit to one kick-off meeting in the project's first phase in order to control the budget.
• C.Consider using digital or virtual tools to conduct the kick-off meeting to minimize geographic boundaries.
• D.Ensure there is enough budget to mandate all team members to fly to corporate headquarters for the kick-off meeting.

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In an organization with good work-life balance, one team was continuously overloaded, thereby delivering the product late with poor quality. What should the project manager do?

• A.Request the team to focus on doing better planning.
• B.Request the team to work more for on-time delivery.
• C.Request management for a high-performing team.
• D.Request the replacement of certain team members.

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