A new program component depends on an external provider that has shown a lack of commitment in the past. The component is on the critical path and the program manager wants to avoid as many risks as possible. What should the program manager do?

• A.Use the provider but move the component off the critical path to avoid risks
• B.Cancel the component to eliminate all the potential risks by avoiding dependency of the provider
• C.Ask the customer to be in charge of managing the relationship with the provider
• D.Establish frequent reviews with the provider to monitor potential risks

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You are the program manager for your project. You are working with the project managers regarding the procurement processes for their projects. You have ruled out one particular contract type because it is considered too risky for the program. Which one of the following contract types is usually considered to be the most dangerous for the buyer?

• A.Cost plus incentive fee
• B.Cost plus percentage of costs
• C.Time and materials
• D.Fixed fee

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You are the program manager for your organization. You're currently working with the program director, Nancy Holmes, to define a new program and the benefits the program should create. Of the following, which is the best definition of a benefit a program creates?

• A.A benefit is an outcome of the constituent projects within a program.
• B.A benefit is a project and program deliverables that the organization may use immediately.
• C.A benefit is a deliverable of a program or project that is worth more than the cost to create the deliverable.
• D.A benefit is an outcome of actions and behaviors that provides utility to stakeholders.

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Which of the following information gathering techniques is described in the statement below?
"Project risk experts participate in this technique anonymously. A facilitator uses a Questionnaires to solicit ideas about the important project risks. The responses are summarized are then recirculated to the experts for further comment."

• A.SWOT analysis
• B.Delphi technique
• C.Checklist analysis
• D.Brainstorming

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Josh is the program manager for his organization and he's leading the analysis for a new program that may be initiated by his company. The analysis is a focus on the return on investment for new software that may be created if the program is initiated. What type of a document is Josh likely creating for his company?

• A.Business case
• B.Program scope statement
• C.Statement of work
• D.Program charter

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