What features of work.com can managers use to help sales representatives meet their quotas? Choose 2 answers

• A.Coaching feed visible to the entire sales teams
• B.Coaching plans to help the sales rep drive results
• C.Coaching dashboards to monitor progress
• D.Coaching feedback that automatically adjusts the goals

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Northern Trail Outfitters (NTO) wants to record information about its conferences and attendees. Some customers attend multiple NTO conferences. What should the consultant recommend if NTO desires to present this data on the contact layout using the standard configuration?

• A.Create a custom object for conferences and a custom lookup field to conferences on Contacts
• B.Utilize Campaigns for conferences and a custom object to record attendee information
• C.Create a custom object for conferences and a custom object to record attendee information
• D.Utilize Campaigns for conferences and add Campaign Members to record attendee information.

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A consultant is meeting with a nonprofit client for the first time to discuss implementing the Salesforce Nonprofit Success Pack. The client outlines their current processes, including the standard and custom objects they use in Salesforce.
What two topics should the consultant consider during the analyze phase of the implementation?
Choose 2 answers

• A.Establish specific topics for end user admin training.
• B.Discuss implementation timelines and potential barriers.
• C.Suggest a new process for gathering lead and campaign data.
• D.Identify stakeholders and create a project team.

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The sales director at Universal Containers wants to ensure that a custom field on the Lead object is excluded from Einstein Lead Scoring.
How should the consultant meet the requirement?

• A.Omit the custom field from the scoring model.
• B.Exclude the custom field from all page layouts.
• C.Clear the custom field's values on all records.
• D.Make the custom field Read-Only on all profiles.

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Cloud Kicks has a complicated sales process and is currently using 12 stages for Opportunities. Sales representatives often have difficulties deciding when to move Opportunities through the various stages. Which solution should the Consultant recommend?

• A.Use Path to provide guidance for key Opportunity stages
• B.Use Process Builder to send emails to sales representatives when Opportunities reach key stages, providing detailed information on what they need to do move the Opportunities to the next stage(s).
• C.Advise sales representatives to post on Chatter so the sales team can collaborate to move Opportunities along the pipeline quickly
• D.Configure a dashboard that shows Opportunities that have not moved stage for 30 days, and provide training to those Opportunities owners.

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