Universal Containers wants to improve sales productivity in inside sales and is has been advised to consider Salesforce Console for Sales.
Which two use cases justify this recommendation? (Choose two.)

• A.Need to prioritize search results for contacts and opportunities.
• B.Need to view the caller ID on screen and quickly make calls with one click.
• C.Need to chat with customers in real time with Chatter.
• D.Need to add notes quickly while talking to the client.

Comment: *

Name: *

Email: *

Verification: *

A system administrator at Universal Containers needs to transfer records from one user to another.
Which two objects can be transferred using the mass transfer tool? (Choose two.)

• A.Quotas
• B.Campaigns
• C.Accounts
• D.Leads

Comment: *

Name: *

Email: *

Verification: *

Cloud Kicks has enabled Orders to track and manage customer requests for products. The sates team has requested a process to return or reduce the quantity of activated Orders.
Which two Salesforce features should a consultant recommend to meet this requirement Choose 2 answers

• A.Enable Negative Quantity for Order Products.
• B.Enable Reduction Orders.
• C.Enable Orders without Price Books.
• D.Enable Zero Quantity Orders.

Comment: *

Name: *

Email: *

Verification: *

Cloud Kicks uses PDF documents to help the sales team about new products. Which feature should a constant recommend to store these documents?

• A.Document lists
• B.Files sync
• C.Charter files
• D.Attachments

Comment: *

Name: *

Email: *

Verification: *

Cloud Kicks wants sales representatives to be able to share key documents directly with customers who are not Community users. Which Salesforce feature satisfies this requirement?

• A.Attachments
• B.CRM Content
• C.Documents
• D.Chatter Links

Comment: *

Name: *

Email: *

Verification: *