The Universal Containers sales team wants to easily show Account relationships to its sales reps and report on these relationship.
Which two considerations should the consultant take into account?
Choose 2 answers

• A.Account Hierarchy displays only the Amounts users have Read permission to view.
• B.A Person Account can be either a parent or child in the Account Hierarchy.
• C.Accounts can be organized into different divisions based on specific criteria.
• D.Account relationships are visible from Person Account records.

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Universal Containers does NOT have a direct sales team; its channel partners are responsible for selling and servicing products. Over the past quarter, these has been an increased volume of leads. However, the Vice President of Channels has been receiving many complaints from partners on the poor quality of the leads and has noticed a significant drop in the lead conversion rate. What should a consultant recommend to improve partner satisfaction with the leads being shared?

• A.Assign all leads to the partner channel manager to validate the lead data and manually assign to partners.
• B.Create multiple validation rules to ensure that all fields on the lead record are populated with data.
• C.Create a custom lead score field to assess lead quality and assign the leads that exceed this score to partners.
• D.Use the lead score on the Find Duplicates button and assign the leads with a score in the high category.

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Management at Northern Trail Outfitters wants to make sure their sales representatives are recording important email communication with customers while they are away from their offices. The sales representatives use various email applications.
Which solution should be recommended?

• A.Forward emails using their Email-to-Salesforce email address from their smartphones and computers.
• B.Copy and paste emails manually to the customer record in Salesforce from their smartphones and computers.
• C.Download and install a Salesforce universal connector for their smartphones and computers.
• D.Download and install the Salesforce for Outlook connector on their smartphones and computers.

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Universal Containers is planning to migrate two million account records and 10 million contact records from its existing legacy CRM application to sales cloud.
Which solution should the consultant recommend?

• A.Third-party tool
• B.Data Loader
• C.Data Import Wizard
• D.Batch Apex

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Northern Trail Outfitters (NTO) wants to record information about its conferences and attendees. Some customers attend multiple NTO conferences. What should the consultant recommend if NTO desires to present this data on the contact layout using the standard configuration?

• A.Create a custom object for conferences and a custom object to record attendee information
• B.Utilize Campaigns for conferences and a custom object to record attendee information
• C.Create a custom object for conferences and a custom lookup field to conferences on Contacts
• D.Utilize Campaigns for conferences and add Campaign Members to record attendee information.

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