Northern Trail Outfitters (NTO) is devising a separate sales methodology to upsell service contracts to its existing customer base. The company would like to track and report on these deals separately from other deals. What should a consultant recommend to meet this requirement?

• A.Add upsell as a stage and create a summary report by opportunity stage
• B.Create separate page layout and report to flag and report on these deals
• C.Create an opportunity record type and sales process for reporting on these deals
• D.Create a customer filed on opportunity to flag and report on these deals.

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Cloud Kicks wants to implement a methodology to determine which current Leads have the most in common with Leads that have successfully been converted in the past.
How can Cloud Kicks support this requirement?

• A.Use Einstein Lead Scoring.
• B.Use Lead Conversion Reporting.
• C.Create a Lead Rollup Summary Field.
• D.Create a joined report.

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Cloud Kicks uses .pdf documents in Sales Cloud to help the sales team learn about new products. Which feature should a consultant recommend to store these documents?

• A.Files sync
• B.Document lists
• C.Salesforce Files
• D.Salesforce Knowledge

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Cloud Kicks sales representatives are allowed to negotiate up to a 5% discount for the Shoe of the Month dub. Regional sales managers (RSMs) must approve discounts greater than 5%. Regional vice presidents (RVPs) also must approve discounts greater than 10%.
Which two steps should a consultant recommend to satisfy these requirements7 Choose 2 answers

• A.Create a two-step Approval Process with the RSM and RVP as approvers.
• B.Use Process Builder to send an approval Task and email to the RSM and RVP.
• C.Use Process Builder to automatically submit approvals over a 5% discount.
• D.Create two Approval Processes, one with the RSM and one with the RVP.

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Northern Trail Outfitters (NTO) needs to quickly look up contacts, accounts, and opportunities and easily log calls. The team wants to access to customer information even without an Internet connection because of limited coverage in certain geographic areas. Which mobile solution should NTO use?

• A.Salesforce App
• B.Salesforce Touch App
• C.Salesforce Mobile App
• D.Custom hybrid App

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