universal container want to dispatch group of service appointment to there technician the number of service appointment dispatched at the time varies among different services territories Which two settings should a consultant enable to ensure the service appointments?
are dispatched correctly?

• A.Enable sharing or dispatch service appointments
• B.Set the number of services to drip feed on the service territories
• C.Enable drip feed dispatching in field service settings
• D.Set the service appointment to dispatch in the field service settings

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When should both the Root Work Order and Root Work Order Line Item fields be added to page layouts?

• A.When a service process dictates that there is a single level in a Work Order Hierarchy and more than two levels in the Work Order Line Hierarchy.
• B.When a service process dictates that there are more than two levels in a Work Order Hierarchy and more than two levels in the Work Order Line Hierarchy.
• C.When a service process dictates thatthere are two levels in a Work Order Hierarchy and two levels in the Work Order Line Hierarchy. (Parent Work Order can be used)
• D.When a service process dictates that there are more than two levels in a Work Order Hierarchy and more than a single level in the Work Order Line Hierarchy.

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Universal Containers has an initiative to increase customer satisfaction by committing preferred resources to accounts and providing prompt service. Which two Scheduling Policies would assist to meet this initiative?
Choose 2 answers

• A.Emergency Policy
• B.Soft Boundaries
• C.High Intensity
• D.Customer First

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A Universal Containers' (UC) Technician is completing a service appointment, but is unable to finish one of the tasks defined on the Work Order Line Items because of insufficient Inventory. Assuming UC is using the standard Work Order and Line Item status picklist values, how should the work be recorded?

• A.Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as "Cannot Complete".
• B.Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as "Closed"
• C.Mark all Work Order Line Items as "Cannot complete," including the incomplete Work Order Line Item; mark the parent Work Order as "In Progress."
• D.Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line Item as "Cannot Complete," and enter details in the Description filed. Mark the parent Work Order as "Cancelled."

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Universal Containers (UC) is rolling out Inventory Management to better manage parts and inventory. UC wants to automatically associate certain parts and products to Work Orders upon creation based on the work to be performed.
How should the Consultant meet this requirement?

• A.Add Products to the Products Required Related List on the Asset object.
• B.Add Products to the Work Order Products Related List on the Work Type object.
• C.Add Products to the Work Order Products Related List on the Asset object.
• D.Add Products to the Products Required Related List on the Work Type object.

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