How should Cloud Kicks prepare for its first meeting to discuss its Salesforce implementation with a consultant?

• A.Establish goals and key metrics. Define the sales process. Plan for users. Identify the admin.
• B.Gather key stakeholders. Establish goals and key metrics. Set up the communication plan. Define the sales process.
• C.Gather key stakeholders. Establish goals and key metrics. Plan for users. Define the sales process
• D.Establish key metrics. Set up profiles. Define the sales process. Gather key stakeholders. Set up the communication plan.

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The management at Universal Containers noticed the lead conversion ratio has remained the same for the hospitality industry despite an increase in lead creation.
Which reporting tool can help determine the issue?

• A.Report on leads by source
• B.Industry performance dashboard
• C.Report on lead lifetime by industry
• D.Campaign dashboard by industry

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Cloud Kicks implementing Enterprise Territory Management for its retail sales. The Sales Director wants to organize Territories based on their characteristics. How can the Consultant meet this requirement?

• A.Create a Territory Hierarchy, and set allocations and assignments.
• B.Create a Territory Management Model with Territory Hierarchy and with priority.
• C.Create Territory Types with priority and then create a Territory based on Territory Types.
• D.Create a Territory Model with Territory hierarchy and set allocations.

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Cloud Kicks sales representatives are allowed to negotiate up to a 5% discount for the Shoe of the Month club. Regional Sales Managers (RSM) must approve discounts greater than 5%. Ri-cjion.il vice Presidents (HVP) must approve discounts greater than 10%.
Which two steps should a consultant recommend to satisfy these requirements?
Choose 2 answers

• A.Configure an approval process for the RSM and a workflow rule for the RVP.
• B.Create a two-step approval process for the RSM and RVP as approver
• C.Configure Process Builder approval task and email to notify the RSM and RVP.
• D.Create a Process Builder to automatically submit approval up to 5 % discounts.
• E.Create two approval process, one for the RSM and one for the RVP.

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Cloud Kicks requires sales associates to record all activities within Salesforce.
Which sales metric can be derived from these activities?

• A.Forecast Accuracy
• B.Marketing Influence
• C.Close Rate
• D.Rate of Contact

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