The Cloud Kicks sales team can create leads for both business and individual customers. Person Accounts have been enabled in its Salesforce org.
How can the Consultant ensure that Leads are converted into either a business Account or a person Account where appropriate?

• A.Ensure that there are separate record types for business Account Leads and person Account Leads.
• B.Ensure the Person Account checkbox on the Lead is checked prior to conversion.
• C.Ensure the Company field is populated with "Person" to ensure it is converted into a person Account.
• D.Ensure the Company field is left blank to ensure it is converted into a person Account.

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Universal Containers has configured a private sharing model with opportunity team selling enabled. The company allows its sales representatives to add sales team members to their opportunities when necessary.
As a result, each sales representative has opportunities they directly manage and opportunities on which they collaborate with other sales representatives.
Which data set filter on a single report would allow the sales representatives to see all opportunities they are involved with?

• A.My team's opportunities
• B.My collaborative opportunities
• C.My team-selling shared opportunities
• D.My team-selling and my opportunities

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Which two ways should Knowledge articles be used? (Choose two.)

• A.To display Salesforce Solutions.
• B.To display for customer self-service.
• C.To display Salesforce Answers.
• D.To resolve customer cases.

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What does campaign influence allow a user to do?

• A.Report on the campaigns that have contributed to an opportunity.
• B.Summarize campaign member statistics on a campaign
• C.View the entire campaign hierarchy.
• D.Adjust the percentage of influence each campaign has on an opportunity.

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What must an administrator do when creating a record type?

• A.Set the field-level security for the record type.
• B.Assign the record type to the appropriate profiles.
• C.Add the record type to the required user records.
• D.Create a new page layout for the record type.

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